A little know-how. More vacation.
Frequently asked
questions.
Helpful answers about Mokes, golf carts, and beach essentials.
Cancellation Policy
Refunds depend on how much notice you give before your reservation starts.
- 7 days or more: Full refund, less a 7.5% processing fee ($25 minimum).
- 5–6 days: 50% refund, less a 7.5% processing fee ($25 minimum).
- 0–4 days: No refunds or rescheduling.
Early vehicle returns do not qualify for prorated credit. Tips already processed are paid to staff and are nonrefundable. We may decline service or cancel a rental at any time if conditions are unsafe.
To request a cancellation, call (239) 722-6653.
Moke FAQs
What are the age requirements?
Every Driver must be 21+ years or older, provide proof of a valid Driver’s License, and proof of automobile insurance. In addition, every participant needs to sign the rental agreement and applicable waivers. Your primary auto insurance is the listed primary insurance during your rental.
How far does the Moke travel?
When fully charged, the Moke has an approximate range of 80 miles. The entire Island of Sanibel is 12 miles long and about 5 miles wide and Captiva is about 5 miles long. For example, a trip from Lighthouse beach (the very tip of Sanibel) to the very end of Captiva is about 17 miles long.
How do I charge the Moke?
Your Moke comes with a standard 110v plug in charger and extension cord, so you can plug it into any household outlet.
Where am I allowed to drive?
The Moke is a street-legal low speed vehicle. You can drive on any public road on Sanibel and Captiva with a posted speed limit of 35 MPH or lower. Both Sanibel and Captiva’s public roads are posted at 35 MPH or lower. However, you cannot take the Moke on the Causeway, on any bike or walking paths, leave the perimeter of Sanibel or Captiva, and you cannot drive on beaches or anywhere motorized vehicles are prohibited.
How long does it take to charge?
The Moke can be fully charged from empty in about 4-6 hours. The Moke is equipped with a high performance lithium charger so you could get about 50% charge or about 35 miles range in about 2 hours.
What if it rains?
Your Moke comes with a waterproof Bimini top that can be put on easily, while it wont help in a severe rainstorm, it’ll keep you dry in light conditions. If you plan on keeping the Moke outside overnight, we politely ask that you to put the Bimini top on, you just never know with Florida weather!
Cabana FAQs
How do I book a Cabana package with my Moke or Golf Cart rental?
It's simple to reserve a cabana bundle when booking through our website. After you select your desired dates, there will be an add-on option in the cart to add on a Cabana rental at a discounted price! All the necessary beach supplies will be delivered with your Moke free of charge!
Is it simple to set up the Cabana?
Yes, setting up our cabanas and umbrellas is incredibly easy. We provide all the essential equipment to ensure a hassle-free experience. Enjoy your beach time without any stress!
What if I want to extend my rental duration for the Cabana package?
If you wish to extend your cabana rental duration, please get in touch with our customer care team at (239) 722-MOKE. We are dedicated to accommodating your requests and will make every effort to assist you with your extension. Your comfort and convenience are our top priorities.
Can I rent a Cabana without renting a Moke or Golf Cart?
For cabana-only rental availability and booking options, please call us at (239) 722-6653.
Golf Cart FAQs
What are the age requirements?
Every Driver must be 21+ years or older, provide proof of a valid Driver’s License, and proof of automobile insurance. In addition, every participant needs to sign the rental agreement and applicable waivers. Your primary auto insurance is the listed primary insurance during your rental.
What safety features do your golf carts have?
Our golf carts are equipped with safety features such as seat belts, headlights, turn signals, mirrors, and a top-of-the-line suspension system to ensure a safe and secure ride for you and your passengers.
Do I need to make a reservation in advance?
We highly recommend making a reservation in advance to ensure availability, especially during peak season, but feel free to give us a call at any time and we will do our best to accommodate!
How do I return the golf cart at the end of the rental period?
We offer free pickup on the final day of your booking around 5 p.m.